The price of an individual face mask has been set by decree at € 0,50. They cannot be sold at a higher price. At the moment of purchase please verify that the CE certification mark is present on the label, and that they are classified as a medical device or as an individual protective device.
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:
Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
Maintain social distancing
Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
In case of symptoms or doubts, stay at home and call your family doctor, pediatrician or medical guard on the phone. Or call the regional toll-free number.
NEW CORONAVIRUS - 10 BEHAVIORS TO FOLLOW
These are the official behaviors of the Italian Ministry of Health:
- Wash your hands often with water and soap or clean your hands with alcohol-based sanitizer
- Avoid getting close to people affected by acute respiratory infections
- Don't touch your eyes, nose, and mouth with your hands
- With a disposable tissue, cover your mouth and nose while you sneeze or cough. If you don’t have tissues, cough into your elbow
- Do not take antiviral or antibiotic drugs unless prescribed by a doctor
- Clean surfaces with disinfectants based on chlorine or alcohol
- Use a mask only if you suspect to be sick or if you look after someone who is sick
- Products Made in China and parcels from China are not dangerous
- Pets don't spread the new coronavirus
- In case you have doubt, do not go to the emergency room but rather contact your family doctor BY PHONE and follow your doctor’s instructions
Translations in: english, french, chinese, romanian, spanish, arabic, bengali, urdu, somali, russian, amharic, tigrinya, bambarà, wolof by the volunteers of the Naga Association - Milan, Arci Milano and from the network of mediators of the Freephone number for asylum seekers and ARCI refugees
Created by the Ministry of Health with the Higher Institute of Health and the European Center for Disease Prevention and Control, the handbook responds to the most frequent doubts and concerns and accompanies recommendations for prevention . (updated on March 10, 2020)
1. What are the symptoms I need to watch out for?
Fever and flu-like symptoms such as cough, sore throat, shortness of breath, pain in the muscles, tiredness are signs of a possible new coronavirus infection.
2. I have a fever and / or flu symptoms, what should I do?
Stay indoors and call your family doctor, pediatrician or medical guard.
3. How long does it take to call the doctor?
Immediately. If you think you are infected, call as soon as you feel the symptoms of respiratory infection, explaining the symptoms and contacts at risk.
4. I can't contact my family doctor, what should I do?
Call one of the emergency numbers listed on the site www.salute.gov.it/nuovocoronavirus
5. Can I go directly to the emergency room or to my family doctor?
No. If you go to the emergency room or go to an outpatient clinic without first agreeing with your doctor, you could infect other people.
6. How can I protect my family members?
Always follow personal hygiene behaviors (wash your hands regularly with soap and water or use an alcohol-based gel) and keep the environment clean. If you think you are infected, wear a surgical mask, stay away from your family and often disinfect everyday objects.
7. Where can I take the test?
The tests are performed only in selected National Health Service laboratories. If your doctor thinks a test is needed, he will give you directions on how to proceed.
8. Where can I find other reliable information?
Follow only the specific and updated indications of official websites, local authorities and Civil Protection.
Orientamento Sanitario per stranieri
To all those who do not have a family doctor or would like some support and orientation, Médecins du Monde provides this telephone number for medical and/or psychological consultation +39 351 0221390
Una app che fornisce informazioni sull’assistenza sanitaria a Roma e nel Lazio per le persone straniere sprovviste di permesso di soggiorno e per i cittadini comunitari in condizione di fragilità sociale e amministrativa, in 4 lingue, realizzata dal Gris Lazio in collaborazione con Sanità di Frontiera Onlus e Team Dev.